Delivery Information

- The prices on www.ecohimalayan.com are fed in Nepalese currency which can be displayed in NPR or USD (post conversion).


- The prices and availability of products are subject to change without prior notice.


- Online Payments can be made by International Credit Cards/Paypal/e-Sewa/ipay/Rastriya Banajiya Bank Internet Banking/prabhu Bank Internet Banking


- We also accept Cash On Delivery




Orders/Cancellation


- www.ecohimalayan.com reserves the right to cancel any order.


- www.ecohimalayan.com reserves the right to cancel any orders placed for a product that may have been incorrectly priced.


- If you wish to cancel your order, please send us an email at customercare@ecohimalayan.com  or call us on our helpline at least 24 hours before the scheduled delivery date/time.






 Exchange/Return


- Purchased items can be exchanged/returned for any other product of the same value (available on our website) within a period of one week from the date of delivery. However, the following conditions must be met:




 .A copy of the delivery slip must be produced


 .The item must be in it's original condition (packaging/labels)




 Delivery


         Currently, we take orders for deliveries within the Kathmandu valley only.




The delivery charges are as follows:




Inside Ring Road:




      - Orders amounting equal to NPR 500 or above NRP 500.00/- will  be free delivered






Outside Ring Road:




     - Orders amounting equal to NPR 1000.00/- or above NRP 1000.00/- will  be free delivered




- Deliveries are made within 24 hours or on the scheduled delivery date, whichever is earlier, from the time of confirmation.


- If the delivery date happens to fall on a public holiday or a general strike, the delivery may be made on the next day.


   www.ecohimalayan.com is not liable for delay in deliveries due to any cause beyond our control (eg. riots, strikes etc)


- The delivery address and the contact number of the recipient should be correct and accurate.


- Deliveries will be made to the address specified after a confirmation call to the person mentioned as the recipient.


- A delivery slip shall be provided to the recipient. A copy of the same shall be signed by the him/her and provided to us.


- Items will be delivered as per the picture and description of the products displayed on the website. 




  Products




- All products and companies referred to in www.ecohimalayan.com are trademarks, service marks or registered trademarks of their respective companies or mark holders.


- www.ecohimalayan.com will not be responsible for the accuracy of the description used to identify the products offered on the website.